Drappr Logistics

Tutorials

Walkthroughs for every stage of the journey

Plain, step-by-step guides to how importing with us actually works - written for people doing it for the first time.

01

Your first import, start to finish

What happens between deciding to import and receiving your goods - and what we need from you at each stage.

  1. 01Book a free consultation and tell us what you plan to import.
  2. 02We confirm what documentation you will need and what duties to expect.
  3. 03Your supplier ships; you send us the shipping documents.
  4. 04We coordinate clearance at Mombasa port on your behalf.
  5. 05Goods move to our warehouse or straight to you - your choice.
  6. 06You track every stage until it arrives.

02

Reading your tracking status

What each stage in the dashboard means, so you know whether something needs your attention.

  1. 01In transit - the vessel is en route; no action needed.
  2. 02At port - arrived at Mombasa, clearance underway.
  3. 03Clearance hold - customs needs a document or payment from you.
  4. 04At warehouse - received, counted and stored.
  5. 05Out for delivery - with a driver, on the way to the final address.
  6. 06Delivered - signed for at destination.

03

Preparing goods for warehousing

How to send stock in so it can be counted accurately and found quickly later.

  1. 01Tell us what is arriving and in what quantities, before it lands.
  2. 02Label cartons clearly with product and quantity.
  3. 03Flag anything fragile, temperature-sensitive or high-value.
  4. 04We receive, count and record it against your account.
  5. 05Check your stock position any time, or export it as a spreadsheet.

04

Setting up last-mile delivery

Getting orders moving from our warehouse to your customers.

  1. 01Send us your orders - however your store or system exports them.
  2. 02Tell us your packaging standard, and whether you need repackaging or relabelling.
  3. 03We pick, pack and dispatch against those orders.
  4. 04Your customer receives the delivery; you see it marked delivered.

New to importing? Let's talk - for free.

Navigating Kenya's import process for the first time can feel overwhelming. Duties, paperwork, agents, timelines - there is a lot to get right. Book a free consultation with our team and we will walk you through exactly what you need to know, step by step. No sales pitch. Just clarity.

Book my free consultation